When you place your order with Tooth Fairy Designs, we will send you a special container packed with cotton for shipping your child's baby teeth to us. The container is designed to provide safe transportation of the teeth, and to reduce the chance of breakage. You can place multiple teeth in one container. Write your child's name on the container label. If you have your childeren's teeth mixed together (this happens a lot), just write your family name on the container. If you have more than one child's teeth and they are seperated, you will want separate containers and for each.
While the container will help protect the teeth, Tooth Fairy Designs is not responsible for the safe packing or shipment of your child's baby teeth to our factory. Exfoliated baby teeth are extremely fragile, and may break during shipping. If they do, Tooth Fairy Designs will advise you of this condition. Even if you have only broken baby teeth, Tooth Fairy Designs may be able to repair the tooth, or to provide your desired jewelry article made with an alternative, patented manufacturing process that cements the components together in a matrix formed to fit the article. This process can produce very beautiful and interesting tooth-stones that emphasize the natural characteristics of the teeth. If you prefer, the broken tooth will be returned to you.
TOOTH FAIRY DESIGNS, INC. LIMITS IT LIABILITY FOR LOSS OR DESTRUCTION OF THE COLLECTION OF BABY TEETH YOU DELIVER TO $100, BEGINNING ONLY UPON DELIVERY TO TOOTH FAIRY DESIGNS.
If for any reason your Tooth Fairy Designs product does not meet your full expectations, you may return it to us within 30 days for a full refund (excluding shipping and handling). Articles returned for refund or exchange must be in new condition. The baby tooth used to manufacture your article cannot, and will not, be returned.
For all returns or exchanges, please ship your article using UPS, FedEx or U.S. Mail. Additional shipping charges are required to process your return or exchange. Please insure all items for the full retail price. If you are returning an item for credit or exchange, please include your credit card number and expiration date to enable us to process your request promptly.
UPS, FedEx, and U.S. Mail:
820 S. MacArthur Blvd.
Coppell, Texas 75019